The Fifth Journal

Reimagining The Role Of Marketers In The Age Of Ai: An Urgent Call To Reskill And Embrace Industry 5.0

Reimagining The Role Of Marketers In The Age Of Ai: An Urgent Call To Reskill And Embrace Industry 5.0

This paper examines the transformative impact of Artificial Intelligence (AI) on the marketing profession, emphasizing the urgency for marketers to reskill and adapt in the era of Industry 5.0. Drawing on global investment trends, corporate case studies, and academic research, the study highlights how AI enhances marketing efficiency, personalization, and customer engagement through tools such as generative AI, chatbots, and recommendation engines. It also addresses critical issues related to data ethics, regulatory compliance, and the evolving workforce. As AI reshapes roles and redefines value creation, marketers must cultivate a digital mindset, embrace continuous learning, and lead responsibly. This paper serves as a wake-up call for professionals to strategically harness AI’s potential while mitigating its risks.

Dr. Ken Kwong-Kay Wong

Visiting Professor, Singapore University of Social Sciences Professor, School of Marketing, Seneca Polytechnic Co-Founder, Presentria kkwong005@suss.edu.sg

About Author
Visiting Professor, Singapore University of Social Sciences Professor, School of Marketing, Seneca Polytechnic Co-Founder, Presentria kkwong005@suss.edu.sg
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